Amanda joined PT Northwest in 2006 as a Patient Service Coordinator at our West Salem location. Over the years, she has held many other positions including Rehab Aide, Billing Coordinator, Auditor, Trainer, and Billing/Patient Services Manager. Amanda is currently our Director of HR & Administrative Services. In this role she supports and oversees human resources, billing and insurance departments, and patient service coordinator positions by developing and managing processes that promote better patient interactions, efficiencies, claims processing, and employee management.
Amanda holds a Bachelor of Science in Business with a focus on Finance and Accounting; she is currently working on her Master’s in Business Administration.
Q&A with Amanda:
What’s the most inspiring part of your job?
My favorite thing about my job is helping people, both patients and employees. I enjoy seeing patients get physically stronger while watching our employees grow in their knowledge and passion.
What’s the best piece of advice you’ve ever been given?
Serve people, not the other way around.
What are some causes you care about?
Volunteering in any capacity whether it be helping a friend or volunteering within a structured organization. Long-term goal is to be part of Marion County Search & Rescue (going to finish my MBA first).
If you could posses one super-human power, what would it be and why?
Invisibility…playing pranks of people would be awesome!